Information
Welcome to our frequently asked questions. Here at McCloskey Tiling, we believe in clear communication and transparency. This section is designed to answer common inquiries about our expert tile installation services in Prescott-Russell and Ottawa, helping you understand our process and what to expect when you choose us for your custom bathrooms, floors, and feature walls.
Frequently asked questions
We've compiled answers to the most common questions our clients ask about our professional tiling services. Our goal is to provide clear, honest information about our process, services, and commitment to precision workmanship and premium materials. If you don't find what you're looking for, please don't hesitate to contact us directly.
If I'm thinking about getting some tiling done, what's the first step to working with McCloskey Tiling?
The first step to working with McCloskey Tiling is to get in touch so we can learn about your project and your goals. We’ll start with a quick conversation — either by phone at 613-314-3878, email at info@mccloskeytiling.com, or through our online form — to understand what space you’re tiling (bathroom, floor, backsplash, feature wall, etc.), your design ideas, your timeline, and your budget. From there, we can set up a site visit or send you a personalized estimate based on your specific needs. Our goal in that first step is to make sure we fully understand what you want and to give you clear, honest information about how we can help, what the process looks like, and what to expect next.
Do I need to pick out my own tiles, or can McCloskey Tiling help me with design and material choices?
Yes, you will need to select your own tiles. We can provide recommendations for tile shops and also recommend specific tile size/pattern based on your specific project to ensure the best outcome for your home renovation.
What should I expect once the tiling project starts at my home, and how long does it typically take?
Once tiling starts at your home, you can expect a professional, organized, and respectful process from start to finish. We arrive on schedule, protect surrounding areas, and keep the workspace clean and safe throughout the project. Before any tile is installed, we ensure the surface is properly prepared so the final result is long-lasting and done right. During the install, we work methodically and keep you informed of progress and next steps. You’ll see careful layout, precise cuts, and attention to details like grout lines, edges, and transitions. We treat your home as if it were our own and minimize disruption as much as possible. Timelines depend on the size and complexity of the project, but most jobs follow these general ranges: Backsplashes: 2–3 days, Floor tiling: 3–5 days, Custom bathrooms or showers: 5–10 days, Feature or accent walls: 2–3 days. These timelines include proper drying and curing time, which is essential for a durable finish. We’ll always give you a clear schedule upfront and communicate if anything changes, so there are no surprises.
After the tiling is finished, what should I know about taking care of my new tiles, and do you offer any kind of guarantee?
After the tiling is finished, proper care is simple and helps keep your tiles looking great for years to come. We’ll let you know when it’s safe to walk on or use the tiled area, as grout and adhesives need time to fully cure. For day-to-day care, regular sweeping or vacuuming and gentle cleaning with a pH-neutral cleaner is usually all that’s needed. We recommend avoiding harsh or abrasive cleaners, especially on grout and natural stone, to preserve the finish. In terms of durability, tile is a long-lasting surface when installed correctly—which is why proper preparation and installation are so important. McCloskey Tiling stands behind our workmanship, and we’re always happy to address any installation-related issues that may arise after the project is complete. If you have questions or notice anything that doesn’t seem right, we encourage you to reach out so we can make it right.
Ready to transform your space?
We hope these FAQs have provided clarity on how McCloskey Tiling can bring expert tile installation to your home in Embrun, Ottawa, or Prescott-Russell. If you have more questions or are ready to discuss your project, we're here to help.